CANCELLATION POLICY Hotel Belvedere ai Colli
Please read carefully the booking rules below.
In case of cancellation of the stay up to 8 days before arrival at the Hotel, cancellation is free.
In case of cancellation of the stay from 8 to 2 days before arrival at the hotel, an amount equal to 20% will be charged.
In case of cancellation of the stay 1 day before arrival or no-show at the hotel, the deposit will be charged or an amount equal to 100% of the first night, as required by the Civil Code in art. 1385.
Cancellations for holiday periods (Christmas, New Year, Easter, etc.) or High season (May to 15 June – September to 4 November): will be accepted free of charge up to 5 days of the check-in date, after which the no show.
For the Guests with other forms of prepaid the conditions of the dealers will be valid.
The contact person of the group is responsible for sending the final guest list as soon as possible and no less than 15 days before arrival. Any cancellations must be received in writing (by e-mail or fax).
Confirmation deposit equal to 30% of the amount
Canceled bookings will be subject to penalties as follows:
FREE 31 days, 31-21 days 25%, 21-7 days 50%, 7 or less days 100%
Early departures will be charged for the entire booked stay
The guest who anticipates the departure must pay a penalty equal to 50% of the remaining amount of the stay.
If the cancellation will be replaced by a new booking on another date for the current season, no penalty will be applied and the deposit eventually paid by the client will be retained by the hotel and taxed as a “stay deposit”.
Methods of payment accepted: bank transfer, credit card or cash. We are sorry but we do not accept bank checks for payments on the spot
Belvedere ai Colli reserves the right to check the validity of the credit card before the arrival of the client requesting a preauthorization of the circuit to which it belongs. With the pre-authorization the hotel guarantees the temporary availability of the total amount of the booked stay, or of a part of it, to ensure that the credit card is valid. NO AMOUNT IS COLLECTED. The pre-authorization expires automatically after 20 days from the requested date and the amount is released. In case of pre-authorized with a negative result the customer will be notified and the reservation will be canceled. In this case the hotel will have no obligation towards the customer.
The balance of the reservation and any extras must be paid before departure.
The first night’s payments can also be made by bank transfer.
Our bank details are:
IBAN: IT 42 AND 08610 85770 013000401162 —- BIC: CCRTIT 2T83A – Hotel and Restaurant Belvedere
In the Hotel rooms, small and medium-sized pets are welcome, as long as they are educated to the public; their presence involves a daily supplement including the final cleaning of the accommodation.
The animals also can not use the common areas inside the structure, in particular the breakfast room, the restaurant, except for the external living areas. Please do not leave the animals unattended in the rooms or on the balconies.
For any controversy the competent court is that of Padua.